Our Mission & Values
Mission:
Transportation & Parking Services is committed to ensuring the University community and campus visitors are provided with access to parking and transportation services that align with the University's core mission and goals. We accomplish this through the provision of responsive, cost-effective, customer-driven and sustainable programs and services.
Values:
• Customer Service: We commit to understanding the needs of the campus community, communicating effectively and delivering services and solutions in a courteous, professional and timely manner.
• Collaboration & Transparency: We commit to building strong, successful partnerships and sharing our expertise and knowledge within our department and with the campus community.
• Respect: We commit to developing and maintaining mutual respect through soliciting input, active listening and communication, recognizing diverse points of view, and receiving constructive feedback.
• Integrity: We commit to conducting our business ethically and with the highest level of integrity while demonstrating social responsibility and showing respect for those with whom we work, partner and contract.
• Excellence & Pride: We commit to the highest standards of quality and performance and are dedicated to continuous improvement. We are proud of our work and are devoted to serving the campus community.
• Effectiveness & Accountability: We commit to efficient, transparent processes and delivery of services that meet campus priorities and achieve department goals while also being fiscally, operationally, and environmentally responsible.
• Innovation: We commit to continuously learn, develop and improve; we will build on our successes and learn from our failures.
• Stewardship: We commit to respecting the history and traditions of the University while managing our resources for the benefit of present and future generations and taking responsibility for our work and actions.
• Safety: We believe workplace injuries are preventable and will work together to promote safety and wellness within the department and throughout the campus community.
• Employee Ownership & Satisfaction: We commit to providing the resources, professional development and support necessary to effectively complete our job responsibilities. We commit to having a work environment inclusive of diversity and conducive to staff engagement, a sense of ownership, high performance and professional satisfaction.